For the Data Processing Centre for Justice at the Stuttgarter Oberlandesgericht (Higher Regional Court), approximately 70 employees, splitted in groups such as notaries/land registry offices, courts/public prosecutors' offices and Forumstar (court automation programme with uniform, multidisciplinary form design) work with ConSol CM. All inquiries concerning the IT for the used specialist applications are received by e-mail or telephone at the corresponding hotline of the central Data Processing Centre Justice and run through ConSol CM workflows in so-called service tickets. ConSol CM guarantees reporting functions due to its data warehouse module, which is linked to Pentaho. This open source software replaces Oracle Apex. Process-relevant information is stored in the ConSol CM data warehouse. It is available for data analysis, for example to optimize IT utilization.