Our customer service solutions support companies in processing customer service enquiries, complaints or technical malfunction reports in a uniform, simple and customer-oriented manner throughout the company. The intelligent workflow engine of the ConSol CM/Customer Service software uniformly controls the processing flow and ensures compliance with all specifications and deadlines. This enables you to achieve excellent customer service with lean processing. In addition, customer feedback, causes of complaints and malfunctions can be analyzed and improvement measures derived. Find out more about the ConSol CM customer service software here.