ConSol CM Manuals, Release Notes & How-tos
Our extensive ConSol CM Tecdoc directory offers you all the information you need before and while using our products: the latest functionalities and additions to ConSol CM, system requirements, how-to instructions, playbooks and release notes for updates. You will see just how simple it is to use ConSol CM and how quickly you yourself can become an expert with it.
Digitalization Platform ConSol CMEverything you need for the flexible and simple management of your work processes
This key component of the software guides end-users through the process activities, and presents them with all the data they need at a glance. Intuitively and reliably.
Thanks to complete e-mail integration, you keep an eye on all your incoming and outgoing e-mails. Compile and manage as many text boilerplates and letter templates as you want, and simplify your correspondence enormously.
Intuitive process-modelling tools pave the way to custom-tailored business processes. You can also use them to easily meet new demands and make process changes in the system at any time.
Self Service Portal
Integrate customers and partners directly into your business and communication processes. Registered users can open and track tickets on their own in the web portal – or look for solutions and know how. That efficiently takes pressure off your service team.
Dashboard & Reporting
Keep your eyes firmly set on all relevant KPIs – visualized intuitively at the click of a mouse – so you can continuously optimize the workflows in your company, based on reliable data.