Ticketing Software | Helpdesk & IT Support | Complaint Management |
Workflow Management | ChatGPT Integration

Documentation in ConSol CM TecDoc

Our ConSol CM Tecdoc directory offers you all the information you need while using our products: the latest functionalities and additions to ConSol CM, system requirements, how-to instructions, playbooks and release notes for updates.

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CMtecdoc

Ready to Use – The ConSol CM Standard Products

You want to get started right away? Excellent! Our three standard products are ready to go, out of the box and without further programming. Need customizations within the standard solution? No problem! Our platform is flexible and can be configured to meet your needs.

CM/Ticketing

Ready to use: CM/Ticketing comes preconfigured out of the box. Centrally convert inquiries from multiple channels into tickets. Where required, you can allocate tasks to your team from a ticket

CM/Helpdesk

Get going immediately with CM/Helpdesk: Our ITIL-based solution contains processes for incident, problem, change and asset management. A turnkey system for your most valuable asset – your employees!

CM/Complaint

CM/Complaint provides predefined processes for complaints and returns. It also enables you to process complaints and service inquiries with ease using an integrated process. Generate 8D reports at the press of a button!

Individual Workflows

Some processes just won't fit into a standard product. The basic structure of ConSol CM is so lightweight that we can tailor it precisely to your needs. Let's make it a flow!

Want To Get In Touch With ConSol CM?

Easy workflows ahead! Great to hear that you're interested in exploring our software. By scheduling a demo, we'll have the opportunity to focus specifically on your questions and use cases.

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Jan Zahalka

Your Contact

Jan Zahalka

+49-89-45841-120

cm-vertrieb@~@consol.de

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+49-89-45841-120