Customer Service with ChatGPT: Become a Digital Pioneer!

Curious But Skeptical? Get To Know The ChatGPT Integration

Sign up now for a free demo and experience how this innovative solution
helps your service team work more efficiently and customer-centric.

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Is Your Service Team Drowning In Tickets?

ChatGPT – Your personal assistant taking the load off your shoulders

Summarize lengthy emails with a single click

Familiar with lengthy customer emails with lots of content? ChatGPT condenses them into a concise one-liner with the key points. Say goodbye to the time-consuming task of scrolling through email texts.

Automatically generate individual tickets

With the help of ChatGPT, you've pre-structured long emails and identified multiple concerns that now need to be addressed separately? No problem, ConSol CM generates individual tickets from these multiple requests and assigns them correctly.

One-click response suggestions

One of the biggest time-drains: responding to customer inquiries and manually typing individual responses. ChatGPT saves you the effort. Create competent responses in seconds, requiring only a brief review.

GDPR-compliant after anonymization

Before interacting with ChatGPT, a specially developed software anonymizes all data and texts, ensuring that ChatGPT never receives personally identifiable information. These remain securely locked within ConSol CM. Your data protection officer can rest easy.

ChatGPT, The Data Monster? With Us, You Can Use It Safely And GDPR-Compliant

Sign up for a free demo today, and we'll show you how our Privacy Purger, developed by us, reliably anonymizes personal data in the service process.

Book a free demo

Your Contact

Florian Fiessmann

+49-89-45841-120

cm-vertrieb@~@consol.de

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	1 year	HTML	Website
fe_typo_user	Assigns your browser to a session on the server.	session	HTTP	Website
_pk_id	Used to store a few details about the user such as the unique visitor ID.	13 months	HTML	Matomo
_pk_ref	Used to store the attribution information, the referrer initially used to visit the website.	6 months	HTML	Matomo
_pk_ses	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo
_pk_cvar	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo
_pk_hsr	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo

Name	Purpose	Lifetime	Type	Provider
_gcl_au	Used by Google AdSense to experiment with advertisement efficiency.	3 months	HTML	Google
AMP_TOKEN	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, request in progress or an error retrieving a Client ID from AMP Client ID service.	1 year	HTML	Google
_dc_gtm_--property-id--	Used by DoubleClick (Google Tag Manager) to help identify the visitors by either age, gender or interests.	2 years	HTML	Google
_ga	Used to distinguish users.	2 years	HTML	Google
_gat	Used to throttle request rate.	1 day	HTML	Google
_gid	Used to distinguish users.	1 day	HTML	Google
_ga_--container-id--	Persists session state.	2 years	HTML	Google
_gac_--property-id--	Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.	3 months	HTML	Google

ConSol CM and ChatGPT: Next Gen Customer Support