ChatGPT – Your personal assistant taking the load off your shoulders
Summarize lengthy emails with a single click
Familiar with lengthy customer emails with lots of content? ChatGPT condenses them into a concise one-liner with the key points. Say goodbye to the time-consuming task of scrolling through email texts.
Automatically generate individual tickets
With the help of ChatGPT, you've pre-structured long emails and identified multiple concerns that now need to be addressed separately? No problem, ConSol CM generates individual tickets from these multiple requests and assigns them correctly.
One-click response suggestions
One of the biggest time-drains: responding to customer inquiries and manually typing individual responses. ChatGPT saves you the effort. Create competent responses in seconds, requiring only a brief review.
GDPR-compliant after anonymization
Before interacting with ChatGPT, a specially developed software anonymizes all data and texts, ensuring that ChatGPT never receives personally identifiable information. These remain securely locked within ConSol CM. Your data protection officer can rest easy.
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