Process Management Software:
Simply convert Digitalization into Business Success!

Case ManagementComplaint ManagementHelpdesk & IT SupportTicketing Software

How far has your company gone with digitalization? Are you at the beginning of a new process management or are you in the process of optimizing process systems that have already been digitalized? ConSol CM is a process management platform, transferring workflows into software, making your life much easier.

For this purpose, we offer three standard solutions - CM/Ticketing, CM/Helpdesk and CM/Complaint. These are preconfigured, so you can get started right away with your CM experience. And if you have specific business cases, with ConSol CM we depict your individual processes in software. Learn more about our solutions here!

Process Management Software ConSol CM

Everything you need for flexible and simple control of your processes

Benutzeroberfläche

User Interface

The heart of the software guides the user through the planned process activities – and presents all relevant data intuitively and safely.

E-Mail-Management

Email Management

Full email integration lets you keep track of incoming and outgoing email. Create and manage as many text modules and sample letters as you like and make your correspondence much easier.

Process Designer

Process Designer

Intuitively usable process modeling tools pave the way for customized business processes. You can also flexibly implement new requirements and subsequent process changes at any time.

Mobile Bearbeitung

Mobile Processing

The Mobile Client (as app for iOS and Android) offers the full functionality of the web client on the go. Technicians or field representatives can add data and photos, work on open processes or start new ones on site.

Self-Service-Portal

Self Service Portal

Integrate customers and partners directly into business and communication processes: Registered users can start and track processes in the web portal themselves – or search for solutions and know-how. So you can relieve your service team.

Dashboard und Reporting

Dashboard & Reporting

All relevant KPIs at a glance. Visualized comprehensibly at the click of a mouse. This allows you to continuously optimize the workflows in your company. On the basis of resilient data.

  • 70%

    reduction of time-to-market with ConSol CM.

  • 89%

    of all users confirm that their customer relationships have strengthened and intensified since the introduction of the BPM tool ConSol CM.

  • 95%

    of all ConSol CM customers are highly satisfied with the precise tailoring of their BPM processes.

Kai Hinke
Kai Hinke

Contact

Kai Hinke

+49-89-45841-120

cm-vertrieb@~@consol.de

Online Demo
+49-89-45841-120