All-rounder ConSol CM at Gutenberg Data Center

Gutenberg Rechenzentrum GmbH & Co KG (GRZ) is one of the leading IT service providers for the media industry. GRZ's customers include large regional and national newspapers in Lower Saxony, Schleswig-Holstein, Mecklenburg-West Pomerania, Hesse and Saxony.

The versatile customer management solution ConSol CM optimizes several business processes at GRZ: On the one hand, ConSol CM is the organizational center for requirements management in the development of the standard software VI&VA (publisher information and sales application). ConSol CM is also used for the service desk and customer management. GRZ adapts ConSol CM independently to the requirements and records its own processes for quotation management, license management and sales processes.

[Translate to Englisch:] Gutenberg Rechenzentrum

ConSol Field of Application

Requirements Management

Customer Service

License Management

Sales Management

Customer

Gutenberg Rechenzentrum (GRZ)

Sector

Media, Service

Solution

ConSol CM

Wrap up

The GRZ uses ConSol CM, on the one hand, as an organizational center for requirements management for the VI&VA software publishing solution. In addition, ConSol CM acts as a solution for quotation, licensing and sales processes.

Benefit

Centrally organized customer management
Requirements Management: Organizational Center for Software Development
Clear service desk

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	1 year	HTML	Website
fe_typo_user	Assigns your browser to a session on the server.	session	HTTP	Website
_pk_id	Used to store a few details about the user such as the unique visitor ID.	13 months	HTML	Matomo
_pk_ref	Used to store the attribution information, the referrer initially used to visit the website.	6 months	HTML	Matomo
_pk_ses	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo
_pk_cvar	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo
_pk_hsr	Short lived cookie used to temporarily store data for the visit.	30 minutes	HTML	Matomo

Name	Purpose	Lifetime	Type	Provider
_gcl_au	Used by Google AdSense to experiment with advertisement efficiency.	3 months	HTML	Google
AMP_TOKEN	Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, request in progress or an error retrieving a Client ID from AMP Client ID service.	1 year	HTML	Google
_dc_gtm_--property-id--	Used by DoubleClick (Google Tag Manager) to help identify the visitors by either age, gender or interests.	2 years	HTML	Google
_ga	Used to distinguish users.	2 years	HTML	Google
_gat	Used to throttle request rate.	1 day	HTML	Google
_gid	Used to distinguish users.	1 day	HTML	Google
_ga_--container-id--	Persists session state.	2 years	HTML	Google
_gac_--property-id--	Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.	3 months	HTML	Google

All-rounder ConSol CM at Gutenberg Data Center

ConSol Field of Application

Customer

Sector

Solution

Wrap up

Benefit

Website

Products

Functions & Services

Company