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ARGEn Therapeutic Approval at vdek: Therapeutic Service Portal for Providers

The ARGEn Therapeutic Approval bodies are legally responsible for issuing and verifying approvals in the field of therapeutic products. In most federal states, vdek has taken over the management of the ARGE Therapeutic Approval.

Every provider of therapeutic products requires approval under § 124 SGB V. To create an intuitive service portal for these providers, through which they can apply for approval, make data changes, and register new therapists, the therapeutic portal was developed in close cooperation between vdek and ConSol. As a central information base for all users, the portal offers, in addition to the user interface for providers, another application for reviewers in the ARGEn Therapeutic Approval, allowing them to process new approval applications and change requests in a highly comfortable, effective, and efficient manner. All data related to a case, including email correspondence with providers, is now available in one system. Since the portal's go-live in 2020, thousands of datasets from vdek's inventory have been migrated to the new system and supplemented with current data. Thus, the therapeutic portal is the key service institution of the ARGEn at vdek for providers and serves as the crucial data basis for transmitting information to the GKV Central Association.

ConSol CM Field of Application

New therapeutic approvals

Applications to expand the therapeutic service spectrum of providers

Comprehensive information on all approved services, including export function

Customer

ARGE Therapeutic Approval via vdek – Association of Substitute Health Insurance Funds (vdek)

Sector

Industry Health insurance

Solution

ConSol CM

Wrap up

The ConSol CM-based therapeutic portal of ARGE Therapeutic Approval is a successful example of how both the customer side and the internal processors are highly effectively and efficiently supported with customized interfaces and individually designed processes. All of this is dynamic and flexible, allowing the system to be continuously adapted to legal and operational innovations.

Benefit

  • Comfortable and efficient application for new therapeutic approvals and changes for providers 
  • Comprehensive information and tailored processes for processing requests by reviewers in the ARGE Therapeutic Approval 
  • Time and effort savings through digitization and standardization of review processes