20.000+ Users Trust ConSol CM
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Ticketing System ConSol CM: Areas of Application
Transparency in the Task Labyrinth with CM/Ticketing
Consolidate your inquiries from multiple sources and register them as tickets in a central reception tool. From there, your team members can organize, prioritize and delegate the tasks, with their status – what has already been done and by whom – visible for everyone.
More Efficiency with Transparency
A colleague is off sick and you can’t get into their e-mails? There’s been a change in your team and you want to know what they left to be done? With our ticketing solution you avoid idle times and redundant work: We ensure transparency of all procedures for all users so they can work perfectly dovetailed.
Simplify Communication and Plan Teamwork
The CM ticketing system brings with it valuable functionalities that facilitate your teamwork and dialog. Communicate directly from the ticket, record deadlines or reminders for your team, and process the inquiries professionally and in a coordinated fashion. Never lose any information ever again.
The Digital Folder – Verifiable and Analyzable
No more multiple storage locations and information snippets all over the place! The ticket is a digital folder for you, with comprehensive procedure documentation, an unbroken and audit-proof case history, and verifiable communication. The data in the ticket can all be evaluated – processing time, inquiry type, load peaks, etc.. Nothing is lost and you can continue to optimize your work.
Ticketing as the Starting Point for Digitalization
Use our ConSol CM ticketing system as the launching pad for digitalizing your processes. With ticketing as the basis, we model your processes in adaptable and lightweight workflows. Together, we lift your entire request processing to a high, modern level – and that with a standard product that saves you having to do a lot of programming, while nonetheless offering a maximum of flexibility.
Ticketing Software ConSol CM: References
Here you will find references for and experiences with our ticketing software ConSol CM from a wide range of industries.
